National Certificate: Information Technology: Systems Support
The National Certificate: Information Technology: System Support Programme is designed to develop learners with the competencies based on the skills profile for the system support career path. Learners build on foundational technical skills acquired at NQF level 4.

About this course
PURPOSE This qualification has been developed to help professionalise the Information Technology Industry. It is intended to allow qualified learners to gain membership of registered professional bodies in the ICT industry. The goal of the qualification is to develop learners with the requisite competencies against the skills profile for the systems support career path, the qualification is designed to: • Provide qualified learners with an undergraduate entry into the field of networking/systems support, earning credits towards tertiary offerings in the fields of Computer Studies or Computer Science. • Prepare qualified learners for initial employment in the computer industry. • Allow the credits achieved in the National Certificates relating to Information Technology at NQF level 4 to be used as prior learning for this qualification. • Allow many of the unit standards listed in this qualification, to be used in Learnership Schemes in the Information Systems and Technology sector, as well as other sectors where Information Technology is a key requirement. This qualification builds on the specializations begun at NQF level 4 into the core field of networking and support, with further specializations into IT Support disciplines or in any other relevant vertical or enabled markets.
Course outline
Introduction to Information Technology
Research and Report writing
Presentation Skills
- Network Architectures & Standards