Further Education and Training Certificate: Information Technology: Technical Support
This qualification provides learners with the skills and knowledge to provide technical support within the IT sector. Graduates will be able to install, configure and maintain of IT systems, troubleshooting software and hardware issues and supporting users.
About this course
This Further Education and Training Certificate: IT: Technical Support is an entry-level qualification designed to equip a Systems Support professional with a good fundamental knowledge of the Information Technology field, coupled with interpersonal and business skills, allowing for specialisation in Systems Support careers, namely: Hardware and Infrastructure Support for Personal Computers, Hardware and Infrastructure Support for Office Products and Data Communications and Networking. This Further Education and Training Certificate: IT: Technical Support (SAQA ID 78964) carries the accreditation with Media, Information and Communication Technologies Sectors Education & Training Authority (MICT SETA). This qualification is an NQL level 4 and holds 163 CREDITS.